The challenge
The salon owner could see bookings in Booksy, but not the thing costing the most: empty slots. There was no number for how many hours a week staff actually sat idle.
Without that number, you can't manage the schedule deliberately or judge who on the team earns and who generates cost.
What we built
A dashboard shows each employee's utilisation down to the hour — you see who earns and who sits idle.
Advance alerts about empty slots, so you have time to fill them with a promo or a call.
Zero manual work — just connect the calendar and the system does the math.
Technology stack
The result
The owner saw 8–12 hours of empty slots per week they previously had no visibility into — and started reclaiming them.
Scheduling and staffing decisions moved from gut feel to data on real utilisation.